Wrapped
gift wrap
gift wrap
Couldn't load pickup availability
30 DAY MONEY BACK | SHIPS FAST
Let us do the work for you! Present your gift beautifully boxed, complete with eco-conscious gift wrap and a handwritten card to let them know how much you care.
*Go to Cart to complete your personalised message.
How do I use it in my self-care routine?
How do I use it in my self-care routine?
Ingredients & materials
Ingredients & materials
Good to know
Good to know
Shipping & returns
Shipping & returns
Returns and Refunds
What is your return policy?
30 day money back guarantee. If you are not completely happy with your order you may return it for a refund, credit or replacement within 30 days from date of invoice. Please note shipping costs are not included. Plus limited edition items, special promotions and samples are excluded.
To arrange for your return, please contact us at hello@thecalmstore.com.
For faulty items
In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact us as soon as possible at hello@thecalmstore.com for next steps.
Shipping
Where does The Calm Store ship?
Currently, shipping is only available domestically within Australia.
How much will my shipping be?
- Standard: $11.99
- Express: $21.99
When will my order be delivered?
We aim to despatch your orders within a day of receiving your order. Tracking details are provided upon shipment and will be sent to you via email.
- Standard: 2 - 8 working days from dispatch*
- Express: 1 - 4 working days from dispatch*
*Please note these times may vary depending on distance, and especially during COVID-related restrictions and weather events. We cannot take responsibility for any missing parcels or delays in delivery.
Who do you use to ship my goods?
- Standard: Sendle - offering 100% carbon neutral delivery
- Express: Australia Post - supporting Australian business
How can I edit my shipping address?
If you’ve made a mistake, please contact us as soon as you realise, at hello@thecalmstore.com and we’ll see what we can do.
Please note if your order has already been dispatched, unfortunately we will be unable to assist.
I need to ship multiple gifts to different addresses but I don’t want to create multiple orders.
Please send us an email to hello@thecalmstore.com and we will be able to assist.
