hand-rolled incense

To mark transition - before beginning your day, when you come home, opening to your meditation practice - mindfully light an incense stick. Once alight, allow ember to build and then holding clear intent for your practice, fan out the flame and allow incense to burn down.

Opening a door or a window while burning recommended. Do not leave incense burning unattended.

Incense*: Makkho, Frankincense, W.A. Sandalwood, Ylang Ylang
Scent: Grounding, woody, ancient, earthy, creamy, floral and sensual
Style: hand rolled with stick base
Packaging: handmade paper, organic twine & recyclable box

*No synthetic fragrance, no chemicals, all natural materials
**Slight imperfections and variations in the incense appearance are a part of what give handmade incense its uniqueness and charm

Individually hand rolled
Stick base
No synthetic fragrance
Chemical free
All natural materials
18 x sticks
120mm length of stick
50min burn time
Sydney made
Appearance may vary due to handmade nature

Returns and Refunds 

What is your return policy?

30-day money-back guarantee.  If you are not completely happy with your order you may return it for a refund, credit or replacement within 30 days from the date of invoice. Please note shipping costs are not included. Plus limited edition items, special promotions and samples are excluded.

To arrange for your return, please contact us at hello@thecalmstore.com.

For faulty items

In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact us as soon as possible at hello@thecalmstore.com for next steps.

Shipping

Where does The Calm Store ship?

Currently, shipping is only available domestically within Australia.

How much will my shipping be?

• Standard: $13.99
• Express: $22.99

Who do you use to ship my goods?

• Standard: Australia Post
• Express: Australia Post

When will my order be shipped?

We aim to dispatch within a day of receiving your order. Tracking details are provided upon shipment and will be sent to you via email.

• Standard: 2 - 8 working days from dispatch*
• Express: 1 - 4 working days from dispatch*

*Please note these times may vary especially during weather events. We cannot take responsibility for any missing parcels or delays in delivery.  Shipping times vary depending on the distance from Melbourne, Victoria.

How can I edit my shipping address?

If you’ve made a mistake, please contact us as soon as you realise, at hello@thecalmstore.com and we’ll see what we can do.

Please note if your order has already been dispatched, unfortunately, we will be unable to assist.

I need to ship multiple gifts to different addresses but I don’t want to create multiple orders.

Please send us an email to hello@thecalmstore.com and we will be able to assist.